INFORMATION & ADVICE
Our friendly and experienced members of staff will be happy to talk to you about your wants and needs, and how to choose the right equipment for you. Please do not hesitate to contact us if you have any queries regarding our products and their use, or which items may be best suited to your current needs.
If you do not see the item you require on our website, please contact us, as we may be able to offer you a solution. If we are unable to help you, we may be able to direct you to other organisations that can help. We have a number of useful organisations within the links section of the website.
We are a member of the British Healthcare Trades Association (BHTA), so you can be confident you are dealing with a trustworthy company. We will only suggest products that we feel are suitable for your needs. We are also members of the National Association of Equipment providers (NAEP) and some of our staff are members of The Healthcare and Assistive Technology Society.
Although our staff have many years of experience within the industry and can advise you on the types of equipment we supply, and its suitability within an environment, we are not able to assess specific client needs. If you require an assessment of your needs you should contact a healthcare professional. You can contact our in-house occupational therapist, Lauren, for guidance by email on OT@directmobility.co.uk. Alternatively Lauren can visit you in your own home (charges apply).
Lauren has worked in both NHS and private settings and is competent is assessing clients functional ability, which may result in equipment provision and/or the recommendation of adaptations to facilitate safety and independence within their own home. Lauren worked within the mobility industry for many years prior to qualifying as an occupational therapist and we are delighted to have her as part of our experienced team.
Lauren is a member of the British Association of Occupational Therapists and The College of Occupational Therapists. She is also registered with the Health and Care Professions Council. Lauren is passionate about continuing with her learning and keeping up to date with recent advancements in the field of OT.
DROP IN CLINIC WITH THE OCCUPATIONAL THERAPIST
This is a free advice service run by Lauren, our occupational therapist, which can include;
- Advice on seating, toileting or bathing
- Advice on home and environmental adaptations
- Guidance in supply of equipment and aids to daily living
Tuesday’s 10:30-12:30 at our Edmonton branch
SALES EQUIPMENT DEMONSTRATION
As well as offering equipment demonstrations at our London or Hertfordshire branches, we can also provide a free, no obligation, demonstration at your own home (distance restrictions apply). Our trained staff will be happy to show you a variety of equipment to help meet your needs, within your own environment.
If you purchase major items of equipment from us, we will deliver them to your home at a time which is convenient to you. If required, one of our trained technicians will undertake full installation of the equipment and ensure that you know how to operate your new product.
Download our latest product brochure here